Terms and Conditions

Last Updated: 16 JUNE 2026

Welcome to VANDORA CREATIONS LLP ("Vandora", "we", "our", or "us"). By accessing our website, purchasing tickets, registering for events, engaging our services, or otherwise using any platform operated by Vandora Creations, you agree to comply with and be bound by these Terms & Conditions.

If you do not agree with any part of these Terms & Conditions, please refrain from using our website and services.

1. ABOUT VANDORA CREATIONS

Vandora Creations LLP is an event management and entertainment company engaged in the planning, promotion, management, coordination, marketing, ticketing, hospitality, and execution of events, concerts, festivals, corporate gatherings, cultural programs, and related experiences.

2. ACCEPTANCE OF TERMS

By accessing our website or purchasing tickets for any event conducted, promoted, partnered, or managed by Vandora Creations, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and all related policies published on our website.

3. TICKET PURCHASES

All tickets are subject to availability and event-specific conditions.

A valid ticket grants entry only to the event, venue, date, and category specified on the ticket.

Tickets may not be duplicated, resold for unauthorised commercial gain, forged, altered, or misused in any manner.

The organiser reserves the right to refuse admission or remove attendees whose conduct is disruptive, unsafe, unlawful, or in violation of venue or event regulations.

4. REFUNDS & CANCELLATIONS

All ticket purchases, registrations, and related transactions are subject to the Refund Policy published on our website.

By purchasing a ticket or registering for an event through Vandora Creations, you acknowledge and agree to the applicable Refund Policy, including provisions relating to event cancellations, postponements, ticket protection coverage, non-insured bookings, force majeure events, refund processing timelines, and any event-specific refund conditions.

The Refund Policy forms an integral part of these Terms & Conditions and should be read in conjunction with them.

5. EVENT CHANGES

Vandora Creations reserves the right to modify, postpone, reschedule, relocate, or cancel any event where necessary.

Changes may include, but are not limited to:

- Event schedules

- Artist or performer lineups

- Venues

- Seating arrangements

- Event formats

- Operational procedures

Such changes may occur due to operational, safety, legal, technical, commercial, or unforeseen circumstances.

6. ATTENDEE RESPONSIBILITIES

Attendees are responsible for complying with all venue rules, security procedures, local laws, and event regulations.

Attendees must not:

- Engage in unlawful conduct

- Cause disturbance to performers, staff, or other attendees

- Carry prohibited items into event premises

- Damage venue property

- Endanger public safety

Failure to comply may result in removal from the venue without refund.

7. PHOTOGRAPHY, VIDEO & MEDIA CONSENT

By attending an event organised, promoted, or managed by Vandora Creations, attendees consent to being photographed, filmed, recorded, or otherwise captured during the event.

Such content may be used for:

- Marketing

- Advertising

- Documentation

- Social media promotion

- Press coverage

- Future promotional materials

No additional compensation shall be payable for such use.

8. INTELLECTUAL PROPERTY

All website content, branding, trademarks, logos, graphics, photographs, videos, designs, event materials, and other intellectual property displayed on this website are owned by or licensed to Vandora Creations LLP.

No content may be copied, reproduced, distributed, modified, published, or commercially exploited without prior written permission.

9. WEBSITE USE

Users agree not to:

- Use the website for unlawful purposes

- Attempt unauthorised access to systems or data

- Introduce malicious software or harmful code

- Interfere with website functionality

- Engage in fraudulent activity

Vandora reserves the right to restrict access or take legal action where necessary.

10. PAYMENT PROCESSING

Payments made through our website may be processed by third-party payment providers.

While Vandora works with reputable payment partners, we are not responsible for delays, technical failures, banking interruptions, or issues arising from third-party payment systems.

Users are responsible for providing accurate payment and billing information.

11. THIRD-PARTY SERVICES

Our website may contain links to third-party platforms, ticketing systems, payment gateways, social media services, mapping tools, or external resources.

Vandora Creations is not responsible for the content, policies, practices, or availability of such third-party services.

12. FORCE MAJEURE

Vandora Creations shall not be liable for delays, modifications, postponements, interruptions, or cancellations arising from circumstances beyond reasonable control, including but not limited to:

- Natural disasters

- Floods

- Fire

- Severe weather conditions

- Government actions or restrictions

- Public health emergencies

- Epidemics or pandemics

- Civil unrest

- Acts of terrorism

- Labour disputes

- Venue restrictions

- Utility failures

- Technical disruptions

Any refund decisions arising from such circumstances shall be governed by the applicable event policy and Refund Policy.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Vandora Creations LLP shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

- Website usage

- Ticket purchases

- Event attendance

- Third-party services

- Delayed or interrupted services

Users participate in events at their own discretion and responsibility.

14. PRIVACY

Collection and processing of personal information shall be governed by our Privacy Policy and applicable laws.

By using our website and services, users consent to the collection and use of information necessary for ticketing, event management, customer support, communication, and operational purposes.

15. MODIFICATIONS TO TERMS

Vandora Creations LLP reserves the right to amend, update, or modify these Terms & Conditions at any time without prior notice.

Continued use of the website or services following any updates constitutes acceptance of the revised Terms & Conditions.

16. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from the use of our website, services, ticket purchases, or event participation shall be subject to the exclusive jurisdiction of the courts located in Ernakulam, Kerala.

17. CONTACT INFORMATION

For questions, disputes, ticketing issues, payment concerns, legal matters, or support requests, please contact:

VANDORA CREATIONS LLP

Email: support@vandora.co.in

Website: www.vandora.co.in